What Our Customers Are Saying
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Connor D, Merritt Island, FL
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Tyler was absolutely fantastic in selling me the new 2024 MT-09, I had looked at multiple dealerships in my area with many salesmen lying to me about current stock, not giving quotes over the phone, giving unfair and outrageous pricing; a complete mess. Tyler was able to give me a quote over the phone within minutes, answer all of my calls/texts, and really get me excited about getting my new bike. I wish that I lived in the Orlando area so I could be a regular at this dealership, the prices are fair, all of the staff are easy to talk to, genuine, and you can tell that the people who work here are passionate about what they do and care more than just pulling in profits. 10/10, will definitely make the long drive here again the next time I need to upgrade.
Dawson Stewart, Macclenny, FLORIDA -
Great salesperson and great sales team
Easy to do business Best dealership in my 48 years of riding.5 Star.Martin Collins, Palm Coast, FLORIDA -
I bought a new ZX-4RR on 12/1/2023. Ethan was very courteous, professional and knowledgeable during the entire purchase process. Ethan was very thorough and his communication skills were outstanding. Ethan also ensured the bike was ready when I arrived and expertly loaded the bike for transport. Thanks to the entire Cycle Sports Center team for making this purchase a memorable experience.
-Anonymous -
Tylor worked to get me a great deal on a new KTM 890 Adventure R. Week worth the drive for the outstanding service.
Franklin Harrell, Cross anchor, SC -
the best motorcycle dealer ask for Charlie the best
but the rest of thee team great too marc ,mike and the rest are the best
by 3 ktm from them the best deal I got
thx againguizol david, miami, FL -
best retailler ktm they exchange my duke 390 and I get a 890 best deal ever.
thx too Charlieguizol david, miami, FL -
Excellent customer service, Andres was very friendly and helpful. I recommend it 100%
-Anonymous -
Excellent customer service!! Thomas was very helpful, I came in looking for my dream bike and he made it happen! Highly recommend coming here if youre looking for a new ride!
Joseph Mederos, Orlando, FL -
Look for Andres please , he' the best seller they have. 100% recommended. Great experience and Andres helped us a lot.
Julio Median, Orlando, FLORIDA -
Andres was great. I contacted him looking for a ninja 650. They did not have any in stock. Once stock came he Called me. Very polite, Friendly, and knowledgeable. Cycle Sports Center worked with my financing. Made the Process very easy. Felt no pressure to buy anything from them the whole time I was there. Andres called me a few days later to see how the motorcycle is running and if I had any issues
-Anonymous -
My family and I have been loyal customers to cycle sports center for the last 10 years. This time around Andres helped us with the process of buying our latest edition to the family. He was super respectful, patient, and very informative. He walked us through every step of the process, so that everything went smooth. Whether you're coming in to buy your first bike or your 10th, Andres can help you out!!! (Even though he's the only one there with the Harley lol) Thank you Andres!!!
-Anonymous -
Fantastic experience. Quick and smooth process.
-Anonymous -
Top notch seller. I made a purchase through Cycle Sports Center via Amazon and had a great experience. The day I received my product, I saw a competing vendor offering the same product for less. With absolutely no hassle, they refunded me the difference, including tax. I also received my item two days prior to the earliest delivery date provided. Thanks to CSC, I know who my business will go to in the future. 5 Star dealer Coming from a guy that doesnt do reviews, I felt it was necessary to point out this superb experience.
-Anonymous -
Excellent customer service!! due to we are almost 2 hrs away my husband called and spoke with Eric very nice guy explained everything black white and did most of the process over the phone and basically since theyre closed on Sunday and Monday and it was late Saturday when I submitted the application that Tuesday morning I got a phone call and went got my Viking 6 ,done within 45 minutes literally in and out! Everyone in there are awesome and definitely not pushy. 5 STARS.
Sam Mills, Homosassa, FLORIDA -
I am glad that I was able to purchase my motorcycle here. Mark was a fantastic person to work with. Did not pressure me or anything. Understand what I was looking for. Even worked with my work schedule for me to pick up the bike when it was ready
Hector Santiago, Altamonte springs, FL -
I bought my first bike here, and all I can say is INCREDIBLE experience and service!! Charlie went out of his way to get me exactly what I was looking for. I felt respected and valued as a female and as a new rider. I drove 2+ hours to pick up my bike, and would do it again in a heartbeat to work with these amazing people and have this amazing service. Thank you so much!
-Anonymous -
excellent servise very profeccional the sale man person MR. charlie H,excellent, very profeccional and the manager also great people i will coming back here to buy my nest motor bike i like the way they do bussinnes very honest even finance was great thank you very much.
Daniel Calderon Mercado, Kissimmee, FLORIDA -
Thanks Guys,
Mark Messmer did an outstanding job. I am now a happy owner of a new Mule Pro FXT. Easy to work with and no hidden costs. Their bank didn't give the best rate around, but CSC has little control over that. Again, thanks for the good job you did in ending my search for my new farm tool.
Regards,
Danny Johnson, CTS
Regards,
Danny JohnsonDaniel Johnson, lake city, FL -
Mark Messmer and the service Dept were all outstanding folks! Great experience
-Anonymous -
Called on a Tuesday about a KTM 250 SX talked to Mark in sales he was very helpful he made it easy I was able to pick my new bike up the very next morning the entire staff was great I would highly recommend Cycle Sports Center
Michel King -
Bought a brand new Kawaskai ZX6R ABS KRT Edition with Yoshimura 3/4 exhaust system and I am in love with it so far! Charlie was amazing and answered all my questions and even helped me decide between the zx10r and zx6r. Awesome guy and I hope to do business with him again My family and I drove 2.5 hours up to Orlando from Port St Lucie and I would Definitely do it again. CYCLE SPORTS CENTER is a top notch dealer with great people who actually ride and know what there talking about. Thanks again
OTIS CASHOtis cash, port st lucie, FLORIDA -
Awesome place. My first time buying from there since I'm 3 hours away. Charlie in sales was awesome, a true gear head. Financing was easy peazy. I did the deal while on my 3 hour drive to the shop. lol Service, parts, reception.......all great. Can't say enough good things. They even pressure washed the love bugs off my windshield so I could see on the drive home.!!!! The KTM 450 Factory Edition......ROCKS!!!!!Thanks everybody.
David Evans, clewiston, FLORIDA -
I had a great experience at cycle sports center. The price was great and Thomas did a great job helping me over the phone since I lived about 1 1/2 hrs away.
Everyone there was great when I came to pick up my new little bike. Even though I was purchasing a small commuter bike and was a very low priced motorcycle they treated me like I was spending a bunch of money on a high dollar machine. I will definitely buy from them again when the time comes!David K -
I have been going to this shop for over 10 years, and every time, they always make me feel welcome and are happy to have my business. For those of you looking for great service and people that actually care, this is the place to go. I would recommend this place to any and everyone! Thank you CSC!
Stefani T -
Brought my 08 ZX10 for my forks to be serviced. These guys are amazing. Everybody else complained how difficult the job would be,quoting me anywhere from 6hours to a few days. Not only did these guys replace my forks they also swapped out my tires and replaced my voltage regulator because of a recall I was unaware of..all in less than 3 hours. Friendly, Fair prices and Knowledgeable. Will definitely be back
Helen M -
Best place ever! I never take the time to write good reviews......let's be honest, this is usually the complaint department :) But I am so overly impressed with this place. The people are what make this place great....they really treat you with respect and know what they are talking about. Guess what....the employees actually ride! I swear that every other dealership is full of car guys who know nothing about dirt :) I recommend CSC to everyone!!!!
Audra D -
Best Parts Guys anywhere around!! Not only were they courteous and polite, even while being busy, they were extremely knowledgeable about their job. The parts manager noticed the parts I was ordering and advised me to check a few other things when I got home. Low and behold, those were bad too. I commend him for having the knowledge to relate the parts to additional issues without even seeing the bike and not trying to sell me on buying them without checking first. Thanks again for all your help! She is running like a dream now!
Scott M -
I've been using CycleSportsCenter for about 3 years. Twice I've scheduled a tune appointments or service to install custom parts and was given an appointment for the day. That's great. I like my mechanic to advise me when a chain needs adjustment or replacement. This kind of service keeps me on the road. Enough Said. Thumbs up.
Keith B -
I am so glad that I went to Cycle Sports Center-First, Charlie helped me find a previously loved PWC which I could shoe horn into my budget and then Sean, Ryan, Matt and Mike made sure I knew what I would need to know to stay safe out there and take proper care of my new toy. I find it hard to believe that I could have been treated any better if I had been purchasing one new. As a complete novice I assure you that I needed a lot of information they took all the time that I needed to get me up to speed including tips on where to go. Ive had it out every day off since I brought it home and didnt think about work one second while I was on it. My only regret is that I didn't buy one years ago; many thanks to Cycle Sports Center.
Lisa L -
Awesome experience at Cycle Sports Center. Great customer service and best prices. Friendly staff was ready and willing to answer all our questions. Thank you Terry and Mike. We are enjoying our new waverunners.
Nichole W -
Walked into cycle sports center thinking I wouldn't get approved. Well NATE made it happen and with a budget and payment that I can work with. Awesome team to work with not over pressing like car dealerships. If your looking for a place to but your next toy this is the place. Thanks NATE for making it happen
Christopher E -
These guys are awesome. I called them to find a part for my 2001 Kawasaki ZR-7S and I was promptly helped by very courteous staff, I was even given a great discount for being a repeat customer (I had totally forgotten about the loyalty discount). I definitely will ONLY buy my parts from this store.
David W -
I took my bike in for service in mid November. One of the components of the clutch assembly failed. Throughout the repair process, I was given the status of my bike whenever I called. Each time I called to inquire about my bike, the phone was answered quickly and I was transferred to the service department within seconds. I was never promised any unrealistic timeline or date of completion. The staff was honest throughout the entire process with regard to the date of completion. If you want your bike to be serviced in a timely manner, compared to the many other bike shops in Orlando, I would suggest that you come to Cycle Sports Center.
Ian K -
I bought frame sliders for my 2010 R1, they look and fit great and did a hell of a job protecting the bike after a spill. I called these guys up to order new pucks and received them immediately...I couldn't be happier with their product, will definitely do more business with them in the near future. Great customer service and awesome product.
Joe M -
I have been to many different cycle shops and this is far the best I have been too. When I walk into the building I feel welcome and when I ask questions they employees direct me to where I need to go. The parts department really understand what the customer needs. They are knowledgeable in there job. I suggest this place to all my friends.
Pam N -
First time here. Very helpful people. From sales to parts, they helped out very quickly. It's too bad I don't live in the area otherwise I would be here all the time. From the time I walked in till the time I left, I was made to feel like I was at home. Great employees!!!
Andre D -
They were awesome. I found a couple used bikes on cycletrader and decided to go check them out. Knowing my price range, they recommended one bike in particular. Used bikes can look pretty bad. But I decided to trust them. Four hours later, they'd replaced the battery, changed the oil, and cleaned the bike inside and out. They even let me take my trade in out to lunch while they worked. When they walked me out to the bike, they pointed out some things that I might not have noticed, and answered my questions. And the bike looked amazing. From sales, finance, service, they were great. And the bike is running great. No problems downtown, no problems on the highway. When I do get a new bike, I'm definitely going with them.
Game M -
Luke in parts went above and beyond to find the part I needed for my jet ski I really appreciate the great service and him keeping in contact with me to get the right part ordered thanks Luke and look forward to buying more parts from him in the near future
Matt D -
Best regards to Cycle Sport Center , brand new and used motorcycles . I had a great experience buying my first bike from them . . .
I surely recommend this dealer for all of your motorcycles, atv , side by side , jet ski needsElie M -
Great experience every time I go here. I go often to purchase parts and get serious work done on my track bike. They are always willing to help me out and show me things I didn't think of. I will continue to return in the future. The gentlemen that help me out the most are Tony in parts and Sean in maintenance. Thanks guys!
Shawn M -
If youre reading this, then you're probably trying to figure out if this place is as bad as other reviews make it. I was hesitant too, no lie. But I was surprised. Prices were competitive, theyre upfront about dealer fees/title/tax, and the staff was friendly. I purchased a Z650 from Kyle. Transaction by phone and email couldnt have been easier. Sean in service gave maintenance overview, helped me load into a trailer and took the time to answer any questions. I most likely wont be returning as theyre not located near me, but if they were, I would consider them for regular service. Price and experience worth the 5 hour round trip drive and trailer. Would buy a 2nd bike or send a friend to them.
Jazz G -
Was interested in a ZX10RR that I came across their dealership online, and one of the sales rep Rob helped me through the whole process. I was 3 hours away and couldn't make it for a couple weeks, but rob let me put a down payment on the double R and held it for me with no issue. I was greatly appreciated. I was finally able to pick it up yesterday and met rob in person, great guy. The whole paper work process went smooth, and now i own one of the baddest bikes out here because of him. Thanks again buddy
Leonardo B -
I'm definitely late on posting this review but the timing doesn't change anything. I'm purchased my first motorcycle from Nate who was great. No pressure. No hassle. Nate made the process smooth from beginning to end, provided me with a great amount of information and advice being that I'm a first time buyer. I recommended a friend to purchase his bike from there, which he recently did.
Anthony B -
Today I got my second purchase at cycle sports center in orlando .. Now the proud owner of yamaha yfz450r and a yamaha ttr230 for my wife .. Since the first purchase my experience here has been amazing .. From the greeting to the closing on my purchases Chad and his team are some of the most professional and friendliest people I have ever worked with .. Top notch customer service .. I would highly recommend anyone looking for an outdoor toy to come down and see these guys .. Chad, thanks again for making Christmas happen for me and my family .. until the next one!
Tommy C -
Worked with Charlie, the sales manager Mike, Sean with service and the finance gentleman. I asked for an OTD price on the phone and they had my Polaris ready to pick up. Would definitely buy again all the staff was super nice. Thanks.
Brendon R -
Service department is 5 Stars all around!!! Very knowledgeable and extremely dedicated to Customer satisfaction. 10/10 would Recommend. Ask for Shaun*
Legit Rental -
Service is hands down Best in Orlando! Super knowledgeable and even better at Customer Service !!! Wouldnt trust anyone else!
David G -
Super helpful, awesome staff! I went in knowing exactly what model I wanted and walked out within an hour with a great deal on a bike. Sales manager, Mike, was amazing! I'll be back to buy the next one!
Lance G -
Ethan with CSC was very professional and helpful! We enjoyed our experience. Ryan was also great. Everyone was very knowledgeable. Thank you!
Mickey B -
Ethan was great hes very knowledgable and was able to get me the best deal! Loving my new Kawi
Evan M -
My sales guy, Charlie, was super helpful and patient while I asked 105 questions when comparing bikes. They made my first motorcycle purchase a very pleasant experience! I am a very happy customer!! Jason in finance and John, the sales manager both followed up on two different occasions to make sure I had everything I need without being pushy.
Lupita K -
Great buying experience. Everything went quickly and smoothly. Mike and Ethan were great, gave me an awesome deal, and I enjoyed talking to them while they got the bike ready. Even if you see a better deal posted somewhere else, I highly recommend giving these guys a call before buying. They'll work with you to earn your business.
Matt Y -
I bought my 2019 Vulcan Vaquero here. Bryan Fippinger, Mike Packwood and the rest of the staff were very friendly, informative, and helpful. They found me the best finance deal which was better than my preapproved USAA loan. I'm loving the bike!!!
Eric F -
Just drove the hour and 15 mins down to CSC from Palm Coast to pick up my new Kawasaki Versys 1000. Mark Messmer was great to deal with and not pushy at all. He had it all ready to go when I arrived and after signing some papers and going over the features I was off. Thanks for the easy transaction!
Michael D -
Brian was amazing to work with and was able to get me into the Waverunner of my dreams (2019 FX Cruiser SVHO) at a very competitive price. Thank you Brian for your help the entire way through the process!
Matthew W -
I called Cycle Sports for a price on a side by side. 6 hours later and $400 less than any dealer from Orlando to NSB they gave me the best deal and made the process easy and smooth. All I did was show up and sign papers. Nick and Mike were fantastic in getting me the best deal and a super smooth process! And theyre delivering it to us for Christmas so I dont have to try and hide it for too long. They have been absolutely amazing! Chad assisted with the paperwork when I arrived and he was so personable. I never felt like I was being sold to or persuaded into something I didnt want or wasnt comfortable with. I will absolutely use this dealership in the future!
Deanna D -
Mark Messmer is a fantastic salesman. Full of info, but not the regular sales pressure experienced at other dealerships. Extremely pleasant experience. A pleasure doing business with him...
Lynn N -
Best service ever they help me with what i was looking 4 other places denied me and here i was approved thanks mark messmer
For all your help and yous happinessStephanie L -
I had an amazing experience at cycle sports when looking for a new wave runner and buying one. The customer service was 5 stars thanks to bryan, mike and the rest of the staff
Edwin O -
Great experience was having a rough time getting approved for a bike but Nick, Mike, and chad went the extra mile and did everything they could and got me on the bike I wanted. Would definitely go back and recommend anybody looking for a motorcycle or power sports unit to go see the team down at Cycle Sports Center
Jasen H -
Awesome place, everyone here is friendly and helpful, got a new tire and got it installed also, great service definitely recommend coming here.
Onix C -
Great service, came from miami with a group of friends, he needed a new tire asap and this place definitely helped us out, super nice people, highly recommend you come check them out.
Alex R -
Great staff ,alot in stock employees are enthusiasts
Edward G -
Very motivated to give me the best price on the motorcycle I wanted, excellent customer service, overall an enjoyable experience!
Thomas G -
Great places to do business. Brian is the guy to talk to about buying anything there 100%!
Multiple purchase customer.Jeremy W -
Cycle Sports gave me a great price on my 2019 KTM 250 excf and the customer service was fantastic, Im very pleased. The buying process was cut and dry and I was out of there in no time with my new bike.
-Anonymous -
I saw a killer deal on a Ninja 650, and went in thinking it was too good to be true. Luckily, Mark was there to tell me that it was. He helped me bring home my very first Sportsbike! The rest of the staff was also super friendly and went the extra mile to make me feel comfortable. Will definitely be back for any of my biking needs!
Joshua S -
Bought my first jet ski from cycle sport center! My experience was beyond exceptional! Mark Messmer made my process effortless! Left feeling like I had made a new family! Not only that, I left feeling knowledgeable, and confident with every function and necessity needed to keep my new Yamaha VXR running great! Also very helpful with trailer set up, I'd highway recommend this place, and Mark, if easy and great service is what you seek! Oh! And of course, amazing deals!!!!
Cesar A -
The guys and girls at cycle sports were very helpful in my bike purchase and I would highly recommend them to anyone also the part guys and the service department it truly was a pleasure doing business with them and I will definitely be doing more business with cycle sports
Dan R -
Great service department they did a terrific job with my bike I definitely will be coming back in the future.
Eddie M -
All personnel were great, from Thomas salesman to financial personnel, parts and service department personnel!! Highly recommend them, they work for you!!
Adeline A -
Great experience and a very very friendly atmosphere. Everything was quick and straight forward. I'd recommend this place all day.
Dylan C -
Great pricing. Sales staff knows the products and put no pressure on me. Guided me to get the right bike for me. Service department is amazing. Great friendly service. Would recommend to anyone looking to buy or just to get service. Come check the guys out.
Bryan F -
I have dealt with Mike Packwood for many years now. Always fair and willing to make things right. I give him a 5+ star rating. See Mike........
Gary G -
I walked in told Brian which Bike I wanted and he did a excellent job getting the paper work done with Mike. And also having it shipped to my Address which was a hour away. The staff is very friendly and understanding and will work with you to get your new bike ready.
Vic F -
VERY GOOD !! looked around for a while and did most of my shopping and dealing on line via email and text with several dealerships. Cycle Sports Center, specifically Charlie, were great to work with. I got a good deal on a new bike and was a little hesitant doing a deal on line and was prepared to get hit with some other fees or costs when I picked up the bike. They honored their deal without hesitation. Not many of the technicians were familiar with the bike i purchased but they tried to go over it with me. Had an issue the next day with the electronics. They came through with flying colors and picked up the bike from me (over an hour away) fixed the problem and brought it back a couple of days later as we agreed. Would DEFINITELY recommend dealing with them. Better than the dealers in Daytona Beach and Orlando !!!
James N -
We went here on Saturday. We left with a brand new bike.. the staff are friendly and Thomas was very helpful through the whole process.... I would definitely recommend getting a bike or any other one of the products they Carry!!!
Crystal V -
Bryan (Sales Rep) and Mike (Sales Manager) were fantastic. They had me in and out very quickly and made me a great deal on a 2019 zx14 I couldnt turn down.
Bryan answered all my questions and was very professional without acting like a silver tongue car salesman. Great experience, I will be a return customer.Andrew S -
I bought a 2019 Ninja 400 last week. My dealer, Thomas, did a great job all the way to the end. He carefully assisted me and safely shipped the bike to my place. Not only the time I purchase, but also post maintenance. I definitely recommend Cycle Sports Center and Thomas for your motorcycle life.
Yoon K -
I came in this weekend to buy a new MT-10. Thomas contacted me the same day I emailed in about purchasing the bike. Within a couple hours I was in to buy. He took my information, got me the numbers and I was out the door in less than 2 hours. Most of that time was getting the bike filled with gas, final inspection and test driven by the service center. He was very polite and knowledgeable as well as a fellow rider himself.I was looking at another bike 30 minutes closer to my house, but his quick response and follow up made the choice on where to go first clear. Thanks again Thomas for all the help!
Michael S -
Leaving my first review for a business ever and Im only doing so since my purchase experience was sensational. We walked in and felt welcomed by the whole team: parts, sales and finance (which is a rarity in most Motorsport locations.). They did not have what I was wanting in stock but worked quickly to locate it and had my motorcycle the following day. They offered the lowest price and all pricing was upfront and left no gray areas nor haggling to be done. We have purchased a number of toys over the last two years and sometimes you appreciate walking in and doing a quick painless deal. Big thanks to Mike and Mark, Cheers.
Florida Living -
I had a great experience at cycle sports center. The price was great and Thomas did a great job helping me over the phone since I lived about 1 1/2 hrs away.
Everyone there was great when I came to pick up my new little bike. Even though I was purchasing a small commuter bike and was a very low priced motorcycle they treated me like I was spending a bunch of money on a high dollar machine. I will definitely buy from them again when the time comes!
LikeDavid K -
Bryan by far made my motorcycle buying experience the best I could ask for. Very knowledgeable and also honest. The whole team was fast and was willing to work with me without any hesitation. They also didn't not try any using any bad dealers tactics to make me buy, which made me comfortable with them.
-Anonymous -
I just had an amazing experience at CSC , I was looking for a new naked bike and was pretty sure of what I wanted. I stopped in a couple times to see what was in stock and each time Mark from sales was always helpful and treated me like we were old friends, not only that he treated my daughters like they were more important than me and thats what sold me. Well that and the fact he knew what was good for me, so I am so excited because I just got a 2019 Z400 and could not be happier. Thank you CSC and Mark for making this a great experience. Russ Frye
Russel Frye, Apopka, FLORIDA -
Extremely satisfied from the time I picked up the phone till I left today with a new Kawasaki Versys 100LT. Took 1 1/2 days to complete this sale, yesterday on the phone and picked up today. Entire team was excellent. I live 3 hours away and the best price was well worth the drive
Fred Siebold, Fort White, FLORIDA -
I don't know what these other clowns are writing in these reviews, but let me tell you my experience with the gang at CPC. I have purchased 2 used bikes through these guys, the first and second bikes Charlie in sales closed for me, he did everything to get what I wanted down to what I could walk out the door with, and he did. The first bike was a 2003 V-Star and they did all the service work on it with no problems. But I bought the 2006 Victory, 6000 miles on it the knuckle head that bought it new put custom turn signals on it and used speaker wire and made a big ball of the wire and shoved in the fender well. As you know, minding my own business going to work it fell out and the tire ripped the ball to pieces in the rain no doubt, in turn shorting out my cancellation unit. If you know anything about Victory, parts are high, 300$ for the unit plus labor, I came in after work and they took it in the shop 30 mins before close and stayed with it an hour and a half after close trying to make sure I could be at work the next day. Finally decided to give up and order part the next day, Shaun the shop tech knew I didnt have a ride home, he went to the office and spoke with the manger (Mike) who loaded me in his truck and took me home out of his way. They over nighted the part and had my baby running again the next day. Shaun told me when I came in it came to about 700$ parts and labor, threw me the keys and said it was taken care of. The stood behind the bike and made things right. If i ever buy a any other bike it will be with CSC, all maintenance will be with CSC. Much love guys, Charlie (salesman), Shaun (shop tech),, and Mike (manager) and everyone else that makes that place run.
Tray Hutcheson, Orlando, FL -
Purchased a 2014 KTM 450 from David in sales, everyone that works in the dealership gives 100% from my purchase of the bike (awesome), purchased from the parts department it was great they made sure I had the right parts before I left the store, management was great, finance was smooth, the service department went over the bike with me and loaded my bike it was a great experience...now just stop raining!
Rick Danyus, Malabar, FL -
My experience with the service department was awesome thanks to Justin! My Polaris ATV was up for sale and was scheduled to be purchased Monday. The buyer wanted it then or not at all. He also wanted it to be operable when he picked it up (of course). My shade tree mechanic tried all weekend to repair the rear drive shaft without success. We called Justin (service dept) and he told us to bring it in and he would see if he could help. I explained the RUSH situation and he assured me that even tho he was down a tech they would do everything they could to make the deadline. To my surprise they made the deadline and I delivered the quad as scheduled. This was my first experience and it went so well I'm going to return when I'm ready to purchase my next quad (soon :))! I only hope the sales department is as friendly professional and as helpful as Justin and his service team. Thanks again Justin!!!
Anonymous , Sanford, FL -
Great dealership to deal with from the first phone call to the final transaction, top notch and first class all the way.
Anonymous , Myakka City, FL -
I am an HR Manager for a large company and I know a good employee when I meet one and the gentlemen in parts AJ was fantastic!! I spoke with him on the phone prior to visiting your facility and when I asked for him at the parts counter he remembered everything I spoke to him about and helped me find everything I needed. AJ is definitely an asset to your establishment and I hope he receives the recognition he deserves. Employee's such as AJ are what make a business successful.
Anonymous , Orlando, FL -
I just want all to know I race the c class and these guys treated me like I was a pro, they did everything to get me on the track, this place as a business should be Orlando business of the year, and they know what there doing, honestly.
Raymond Burr, Casselberry, FL -
Mr. Anthony and entrusted exhaust of 2011 SX-F350 KTM and not received still, I wait for with urgency some news please to him yours, I number of tracking if me you can pass ok.
Jorge R Dominguez Jara, Miami, FL -
I was holidaying in Orlando, from the UK, when I thought about picking up a part for my Dragstar (VStar), your parts dept staff were very friendly and very helpful. Whilst the part was not in stock they did their best to source it and have it ready before I left to return to the UK. Once again I thank you for your service.
Mark Field, Tidworth, XX -
I am a new customer of Cycle Sports Center, in relation to both service and sales, and I write to express my great appreciation for what I have experienced at CSC. Your staff have truly conducted themselves with utmost integrity, dedication, and the highest level of customer service. Thank you for your obvious commitment to excellence both in the character and competence of Cycle Sports Center!
Anonymous , XX -
I called to make a service appointment the service adviser said I could drop it off and he would get it worked into the schedule. It called me with estimate to repair the carburetors. They called to keep me updated of when it would be ready. I went to pick it up, the estimate was the same as quoted. This service experience was OUTSTANDING... Everyone who made it possible from the Service Advisors to the cashier and most of all the mechanic who made it run like new again. Ken from Apopka Florida
Ken Lewton, Apopka, FL -
WARNING! If you ride the new 2011 KTM 350, you won't want anything but a new 350! While phone shopping from Ocala for a different brand/model, I stated to my CSC Sales Representative Pete, "Ya' know Pete. We could quit all this phone haggling if you guys simply had a new KTM 350 available!" Well, as luck would have, early that same day, TWO arrived and only one was spoken for.I know this for a FACT because, I'd called CSC a day earlier looking for a 350. The available KTM was turned down by the previous deposit holder. Pete professionally assisted me in handling ALL aspects of the purchase OVER THE PHONE! Virtually no dealer that I know of has ANY interest of doing this, regardless of how far away from the store you are! Thanks CSC. I'm the envy of the off-road world with the finest that KTM and CSC has to offer! No hassles and 100% professional!
Greg Marino, Ocala, FL -
You are amazing and help your customers. Hope flourish in business. and if I have my way you will.
Anonymous , XX -
This dealership was the most helpful and most knowledgeable dealership I have ever been to.The price was great and the service was phenomenal! Even the owner and general manager greeted me as I left with my new Polaris. Thanks again CSC!
Frank White, Orlando, FL -
Purchased a used 150SX on-line from CSC and went down to pick it up and ride for a week. What a leap of faith! I was not disappointed. Sales team were fantastic, parts guys were great, they even offered us the racer discount! and....deliver to my door in Canada. The bike was flawless and we've been running it without any issues since. When they said the bike was excellent, they didn't even stretch the truth. Totally satisfied. That's how a dealership should run.
Anonymous , Truro, NS -
To Sales, Parts and Service, The first time that entered your business I was greeted by a salesman. To my pleasant surprise handed a card and said "I will be right over there if you have a any questions or need any help." I couldn't believe it a salesman that wasn't pushy. That was in September 2005, since then I have bought parts and have had service perform on my unit. Your employees have always been knowledgeable about products and service and friendly to deal with. East Orlando Yamaha & Kawasaki is 3.8 miles form my home. I have tried to deal with them three times in the past. I now will drive 25 miles to your place of business and have to pass by there front door. I tried to buy my ATV from them, I spent 45 minutes looking over the exact same unit that I bought from you and another 30 minutes trying get some one to take my money. An hour and fifteen minutes later I through up my hands and walk out. Three days later I just happen by your place and the rest is history. Thank you and your STAFF the service and a job well done. Sincerely, Owen E. Kendall Sr.
Owen Kendall, Orlando, FL
Tylor Parkor was fantastic in assisting me with the purchase of a 2024 R1. I had been to 6 other dealerships prior, and Tylors customer service was unmatched. Not only did they meet the price I was firm on, they made it a pleasant experience, unlike those other dealership sharks. Quality shop, with quality employees.